Questions about orders, changes in addresses, or other general questions, PLEASE email me about them with your order ID. Messages sent to DMs will not get seen at times. All order questions must be dealt with via email.
Email: firstname.lastname@example.org --> IN ORDER FOR ME TO ADDRESS YOUR EMAIL, it must include your order numberand full name used at purchase.
We typically do not reply to emails/DMs on weekends or after 5pm on weekdays. Emails sent during this time will be followed up with the next business day or within 4 business days.
Shop policies are the same across all social media platform sales and our website. The buyer is responsible for reading our shop policies before purchasing.
Crystals are not a substitute for professional medical or psychological advice and treatment. We do not dispense any medical advice or prescribe the use of stones as a form of treatment for medical or physical conditions. Customers should regularly consult a physician and/or doctor and seek professional medical advice about any physical, medical, psychological or emotional matters that may require diagnosis or medical attention. Crystals are not intended to be used to diagnose, treat, cure or prevent disease. Customers are advised to view all information as speculative in nature, and to evaluate it in light of their own experiences. Our intention is to offer information and crystals of a general nature to help you in your spiritual quest for higher consciousness and well-being. We assume no responsibility for your actions.